Payment Method

Last Updated: August 30, 2025


Overview

We prioritize the security and trust of our customers in online transactions. This policy applies to all customers who purchase LIFMOCER brand lithium battery products, covering domestic and international transactions.

These policies should be read together with our Return and Refund Policy, Terms of Service, Privacy Policy, and Shipping Policy.

Payment Methods

We currently accept the following secure payment methods:

  • Major Credit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal

Payment Period

  1. Standard Order: For regular orders, customers are required to complete payment within 3 working days after the order is confirmed. If payment is not made within the deadline, the order will be deemed automatically cancelled unless otherwise negotiated and agreed with the sales team.
  2. Customized Order: For customized lithium battery product orders, due to the special nature of the production cycle, 50% of the total order amount must be paid as a prepayment within 3 working days after the order is signed, and the remaining amount must be paid 2 days before the product is shipped.

Invoices and Taxes

After the customer completes the payment, if the customer needs it, LIFMOCER will provide the corresponding invoice according to the customer's needs, including special VAT invoices, general VAT invoices or pro forma invoices (applicable to international customers). The invoice content will truthfully reflect the transaction information such as product name, quantity, amount, etc.
The customer shall bear all taxes and fees arising from the purchase of the product, and LIFMOCER will fulfill its tax obligations in accordance with the relevant laws and regulations and assist the customer in providing the necessary tax documents and information.

International Transactions

For international customers, payments can be made in major currencies (USD, EUR, etc.). Please note that exchange rates and cross-border fees are determined by your bank or payment provider and are the responsibility of the customer.

Payment Exceptions

In some cases, the payment may not be processed:

  1. Insufficient Funds: If your payment is rejected due to insufficient funds, we will try to contact you to seek other payment methods.
  2. Suspicious Activity: If we suspect any suspicious activity or fraudulent transactions, we reserve the right to delay or cancel the transaction.

Payment Disputes & Issues

If a dispute arises regarding your payment, customers should notify us within 30 calendar days of the transaction date. Our team will acknowledge your request within 48 hours and typically resolve disputes within 7–10 business days. In the event of suspected fraudulent activity, LIFMOCER reserves the right to delay or cancel the order until verification is complete.

Payment Security

All transactions are processed through secure third-party gateways and protected with SSL/TLS encryption. LIFMOCER is compliant with PCI DSS (Payment Card Industry Data Security Standard). We do not store your credit card details on our servers, ensuring your sensitive information is always safe.

We continuously monitor our systems for potential vulnerabilities and attacks, and ensure that our payment partners meet the highest industry standards.

Payment Policy Changes

We reserve the right to modify or update this payment policy at any time without prior notice. Please check this policy regularly to understand the latest policies and procedures.

Your Consent

By placing an order on our website, you confirm that you have read, understood and agree to this Payment Policy.

Customer Support

If you encounter any issues related to payments, please contact our support team:

Frequently Asked Questions (FAQ)

Q: What should I do if my payment fails?
A: Please retry using another method, ensure your card information is correct, or contact your bank. If the issue persists, email our support team for assistance.
Q: Can I get a refund if I cancel my order?
A: Refund eligibility depends on the order type and status. Standard orders may be refunded before shipment, while customized orders follow contract terms.For more details, please check our Return and Refund Policy.
Q: How do I request an invoice?
A: You can request your preferred invoice type during checkout or by contacting customer support after payment.

Note: LIFMOCER does not accept cryptocurrency or virtual currency payments. All transactions are processed through secure and recognized payment providers.